Customer and address records
Store names, addresses, primary and additional phone numbers, notes and previous orders.
CUSTOMER, ORDER AND DELIVERY MANAGEMENT
Carpet cleaning software.
Every carpet, every step.
Which carpets are ready? What is still owed? When is delivery due? Connect customers, barcodes, cleaning stages and payments in one order record.
✓ 1 company · 1 branch · 5 users
Every order step remains visible
Practical tracking for a carpet cleaning business.
Manage the workflow from customer pickup to delivery while keeping the details and history of every carpet separate.
Pickup records
Track the customer and pickup address together with the collection method, date and estimated completion time.
Photos and initial condition
Keep item photos, type and dimensions together with notes about stains, tears or other identifying details.
Multiple carpet tracking
Track each carpet separately by barcode, sequence, dimensions, area, price and processing status.
Pricing and payments
Calculate totals using area or item count, unit price and selected additional services; record payments and collections.
Cleaning stage tracking
Follow each carpet through collected, washing, drying, ready and delivery stages.
Completion and delivery dates
Record estimated completion and planned delivery dates to identify approaching or delayed orders.
Delivery control
Review quantity, dimensions, price and payment from the same order details before delivery, and keep the delivery status current.
Order history
View previous orders, item photos, prices, payments and delivery records from one customer profile.
WhatsApp and email communication
Preview ready and out-for-delivery notices, then confirm sending through your configured WhatsApp Business or email account.
Financial overview
Review revenue, collections, expenses, net cash and outstanding balances for the selected period.
Branches and team access
Organize orders by branch and let staff use the functions allowed by their permissions.
Real product screens
See the working screens from order entry to finance.
These are masked product screens showing customer records, pricing, branches, history, finance and communication connections.
Fit for your operation
Who is it for, and when do you need it?
When parts of an order are spread across different tools, evaluate the need through the practical signs your team encounters.
Who Is It For?
Carpet cleaning businesses managing pickup, cleaning and delivery; teams tracking several carpets separately; managers who need connected pricing, payment, photo and order history.
When Do You Need It?
- Orders are split across calls, messages and notebooks
- The current status of each carpet is difficult to see
- Measurements, pricing, payments and delivery records are separate
- Previous photos, condition notes or handover records are difficult to find
Current method → centralized CiselSoft process
Phone and notebook orders→Customer and order in one record
Grouped carpet tracking→Separate barcode and status per carpet
Manual pricing and payment tracking→Connected dimensions, pricing and collection
Photos in the phone gallery→Photos and delivery history linked to the order
Annual introductory package
A clear licence for a small service team.
Start with one company, one branch and five users without customer or order limits.
- Unlimited customers and orders
- 5 authorised user accounts
- WhatsApp Business and email connection
- Prorated additions during the licence term
Annual licenceRequest a demo External messaging usage, custom development and on-site training are priced separately.
TRY 4,900+ VAT / year
Included1 company · 1 branch · 5 users
Additional userTRY 750/year
Additional branchTRY 2,000/year
Additional companyNew licence
FROM PICKUP TO DELIVERY
One order. A connected workflow.
Keep each carpet’s barcode, status, notes and payment context visible throughout the job.
- 01
Record
Find the customer by phone; enter pickup, delivery and carpet details.
- 02
Identify
Record dimensions, barcode, distinguishing notes and condition photos.
- 03
Track
Update washing, drying, ready and delivery stages for one or several carpets.
- 04
Complete
Check the remaining amount, record payment and retain delivery history.
About the carpet cleaning software
Short answers before purchasing.
Can I track each carpet separately?
Yes. Each carpet has its own barcode, dimensions and status. Carpets from the same order can be updated individually or in a batch when the transition is allowed.
Does it calculate prices per square metre?
You can define prices per square metre or item, then calculate the order with dimensions and selected extra services.
Can I use it on my phone?
The web interface adapts to different screen widths. Review your order-entry, photo and history workflows on the devices your team uses during the demo.
Are messages sent automatically?
For ready and out-for-delivery notices, the user previews the recipient and message and confirms sending. An active provider account and valid customer contact details are required.
Is there a customer or order limit?
No. The introductory package includes unlimited customer and order records; user and branch counts are calculated according to the package scope.
Can users be added during the year?
Yes. The additional-user fee is calculated for the full months remaining until the main licence renewal date, and all licences renew together.
Can WhatsApp messages be sent from the software?
Once the company's WhatsApp Business connection is configured, staff can contact a registered customer from the order context. Meta and other provider usage fees are not included in the licence.
Does the finance view replace accounting?
No. It is designed to track order revenue, collections, expenses, net cash and outstanding balances; it is not an accounting or financial-advisory service.
A more organized service operation
Let us evaluate your carpet cleaning workflow.
Clarify the right scope for customer, item, photo, pricing, payment and delivery tracking.